Cascade Massage Therapy - Natural relief from pain  
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Frequently Asked Questions About Cascade Massage Therapy

What are the benefits of Massage Therapy?
How soon will I see results?
Do you only treat people with chronic pain?
How do I book an appointment?
What is your availability?
How long is a massage therapy session?
What is the cost of a massage therapy session?
Why do Registered Massage Therapists charge GST?
Does my extended healthcare insurance cover the cost of my treatments?
Do I need a doctor’s referral?
Do you accept MSP / ICBC / WCB Claims?
What are the education requirements of a Registered Massage Therapist?
What happens at the first appointment?
Do I need to get undressed for my treatment?
What should I do during the massage therapy treatment?
How will a massage therapy session feel?
What should I expect afterwards?
Do you sell gift certificates?
What is your cancellation policy?
If I am sick with a cold or flu, should I still come to my appointment?

What are the benefits of Massage Therapy?

Physical Benefits of Massage

  • Pain relief!
  • Balances the nervous system; relieves stress and aids relaxation
  • Decreases muscle tension and stiffness; daily activities are once again enjoyable when your body movements are eased
  • Promotes faster healing of strained muscles and sprained ligaments
  • Provides greater joint flexibility and range of motion, allowing you to do more of the things you enjoy!
  • Enhances athletic performance
  • Speeds healing after surgery or injuries; reduces pain and swelling; lessens formation of excessive scar tissue
  • Promotes deeper and easier breathing; overall wellness and revitalization is enhanced when your body tissues receive adequate oxygen
  • Improves circulation of blood and movement of lymph fluids; strengthens the immune system
  • Enhances the health and nourishment of skin; a glowing complexion is revealed!
  • Improves posture; proper distribution of weight on your joints will refine each and every movement and position required of you in your day!

Mental Benefits of Massage Therapy

  • Cultivates a relaxed state of mental alertness
  • Relieves mental stress; enhances your capacity for calm thinking and creativity
  • Encourages your awareness and appreciation of the mind-body connection
  • Improves your ability to monitor stress signals as they arise and respond appropriately

Emotional Benefits

  • lessen anxiety
  • alleviate depression
  • revitalize your busy mind
  • find solace in the hectic pace of our society
  • increase your overall sense of well-being
  • empower yourself by receiving education, resources and self-care tips from your massage therapist

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How soon will I see results?

Tangible results are usually seen early in treatment. Some people experience incredible pain relief and improved quality of life after only one treatment, but commonly it is reported that after three or four treatments, clients are enjoying decreased physical pain and restriction, substantial reductions in stress symptoms and overall improved function. Many factors are at play when determining how quickly you will see results - including the severity of your injury or condition, your overall health upon beginning treatment, unforeseen life events that may come along to either aid, detract or change your course once we begin treatment and compliance with the self-care programs that are suggested to you along the way.

Do you only treat people dealing with chronic pain?

No! Though my focus is on providing chronic pain relief, I also work with people recovering from acute and sub-acute injuries from either work or play. As well, I help people who are receiving massage therapy as a part of their healthcare for maintenance of wellness and stress reduction.

Massage therapists are educated in treating a vast array of conditions, including, but not limited to:

Asthma Facet Lock Parkinson's Disease Athletic Injuries Fibromyalgia
Pes Planus Arthritis Fibrositis and Fibrosis Plantar Fasciitis Bronchitis
Fractures Poliomyelitis & Post Polio Syndrome Buergers' Disease Frozen Shoulder Postural Deformities
Bursitis Gout Raynaud's Disease Carpal Tunnel Syndrome Headaches
Scars Cerebral Palsy Hemiplegia Sciatica Chronic Fatigue Syndrome
Herniated back (disc) Scoliosis Chronic Pain Iliotibial Band Contracture Spastic Paralysis
Constipation Impingement Syndrome Sports Injuries Contractures Insomnia
Sprains Contusions Knee injury Strains Cramps
Low Back Pain Stress-related disorders Degenerative Disc Disease Migraine Synovitis Digestive Disorders
Multiple Sclerosis Systemic Lupus Erythematosus Dislocations Muscle Tension / Spasm Thoracic Outlet Syndrome
Dupuytrens' Contracture Muscular Dystrophy Tendinitis Dysmennorhea Neuralgia / Neuritis
Tenosynovitis Edema Osteoporosis TMJ Dysfunction Emphysema
Osteoarthritis Varicose Veins Entrapments & Compression Syndromes Paralysis Whiplash

I would be happy to talk to you about how I might be able to help you. Give me a call at 550-4727 and receive a complimentary 10-minute phone consultation!

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How do I book an appointment?

Simply call me at 250-550-4727 and I will be happy to find a date and time that suits you.

Alternatively, you may book your appointment online! Click here to access my online booking calendar.

Book Online!

What is your availability?

Appointments are available during the following hours:

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM

Treatments are available by appointment only.

How long is a massage therapy session?

1 hour is a common session length, though sessions are available in 45 minute, 1 hour, 1 ¼ hour, or 1 ½ hour durations.

Longer treatments give more time for your body and mind to unwind and allow me plenty of time to thoroughly address the ‘issues in your tissues’! During shorter sessions, I will be very specific in where I focus your treatment. I will provide relevant homecare education and exercises with each appointment regardless of length. Session times include assessment, hands-on treatment and self-care education.

What is the cost of a massage therapy treatment?

The fee schedule for RMT visits includes the following 4 steps:

  1. Administration
  2. Assessment/Evaluation
  3. Treatment
  4. Patient education
(fees include 5% GST)
30 minute treatment $52.00
45 minute treatment $72.00
60 minute treatment $95.00
1¼ hour treatment $117.00
1½ hour treatment $140.00


(fees include 5% GST)
60 minute treatment $135.00
75 minute treatment $165.00
90 minute treatment $190.00

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Why do Registered Massage Therapists charge GST?

In Canada, in order for a health profession to be exempt from charging GST (the Goods and Services Tax), the profession must be regulated in a minimum of five (5) provinces. Massage Therapists are currently a regulated health profession in three (3) provinces: Ontario, Newfoundland and British Columbia. Legislation is in progress in several other provinces at various stages.

The Canadian Massage Therapist Alliance (CMTA) is working to ensure that Massage Therapists become regulated in other provinces and will be asking the Canadian Government to allow the exemption as soon as possible.

In the meantime, Massage Therapists are a registered business and in British Columbia, are required to obtain a GST number and charge GST.

Does my extended healthcare insurance cover your treatments?

The majority of extended healthcare plans cover registered massage therapy treatments. So the question then becomes “How much coverage do I have?” The answer to this is in your specific insurance policy.

The coverage amounts are usually located under headings titled, "Paramedical" or "Supplementary benefits." Policies typically have a percentage of coverage or up to a dollar amount (eg. 80% coverage up to a total of $500 per calendar year).

For further information about insurance coverage, click here.

Do I need a doctor’s referral?

No. Although many physicians refer patients for massage therapy treatments, RMTs are primary health care providers who assess and treat people independently.

However, some insurance plans do require a referral, so you will need to check your policy to see if you need one in order to be reimbursed for your treatments. For further information about insurance coverage, click here.

Do you accept MSP / ICBC / WorksafeBC claims?

Yes, I do. For further information on specific requirements for these insurers, click here.

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What are the education requirements of a Registered Massage Therapist (RMT)?

The curriculum includes comprehensive studies in health sciences such as anatomy, physiology, pathology, kinesiology and neurology. Clinical sciences include the topics of manual skills, orthopedics, remedial exercise, hydrotherapy and patient education. A diverse range of manual therapy techniques are taught and practiced with a wide range of clientele through student clinics within the colleges and in the community outreach programs. The management of chronic diseases, injuries and the effects of long-term stress are also studied extensively, as are the methods of treatment available.

Registered Massage TherapistUpon achieving a massage therapy diploma, graduates must successfully complete a rigorous series of Provincial Board Exams in order to qualify as a Registered Massage Therapist. In B.C.. The board exams are administered by the College of Massage Therapists of BC (CMTBC) – the profession's equivalent to the College of Physicians and Surgeons – and the regulatory body for all RMTs in BC.

The CMTBC ensures that the public receives safe and ethical care by establishing and enforcing standards of education, qualifications and the quality of practice for all RMTs under the BC Health Professions Act.

As well, in order to stay licensed in BC, RMTs are required to continually update their skills by achieving bi-annual education credits at postgraduate courses approved by the CMTBC. This ensures that our clients are receiving the very best care possible!

My postgraduate studies include Osteopathic Techniques, Clinical Somatic Education, Ortho-Bionomy®, Reflexology, Aromatherapy and Reiki. As your RMT, I am a highly educated, dedicated and resourceful member of your health care team!

Definition of Massage Therapy:

The practice of massage therapy is the assessment of soft tissue and joints of the body and the treatment and prevention of dysfunction, injury, pain and physical disorders of the soft tissues and joints by manual and physical methods to develop, maintain, rehabilitate or augment physical function to relieve pain and promote health.

What happens at the first appointment?

At your first appointment you will be required to complete a ‘health history’ form. Please arrive 10 minutes early in order to have time to complete this information thoroughly and without being rushed. Or click here to print the form and complete it ahead of time.

We will then spend about 10 minutes discussing your current symptoms and goals for your massage therapy treatments. Some of the questions that I will ask you during our interview may seem unrelated to massage, however, please realize that the body is complex in its connections and that often something may seem unrelated when in actuality it is connected to the cause of your symptoms.

It is my job to thoroughly assess the puzzle pieces in order to plan your treatments most effectively. It is also my responsibility to modify your treatments in cases of contraindications or safety concerns, so a thorough inventory of your health is crucial in allowing me to provide you with the best care possible.

During our interview I will also be assessing your posture, the quality of your movements and may perform specific physical tests with you to help me clarify the potential causes of your pain. Please feel free to ask me any questions that you may have during this time.

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Do I need to get undressed for my treatment?

Depending on the primary techniques that I choose to use, you may or may not need to undress.

For techniques that require the application of oil or lotion, direct skin contact is ideal. You will be asked to undress to your comfort level, and you may choose to wear underwear or not. I will leave the room to give you privacy while you undress, and get on the treatment table, covering yourself with a sheet and blanket. I will then knock before I re-enter the room. I undrape only the area being worked on – your modesty is maintained throughout your treatment.

It is also possible to do a full and thorough session with clothing on, as many of the techniques that I use do not require oil. I suggest that you bring a sport bra and shorts, or other moveable, comfortable type of clothing if you wish to receive your treatment with clothes on.

What should I do during the massage therapy treatment?

Make yourself comfortable!

You will relax during most of your treatment on a massage table designed for stability and comfort. I will ensure that you are comfortable and warm throughout your treatment by having pillows, heat and a blanket available. Relaxing music is played to help you unwind and focus on the changes occurring in your body.

It is helpful to focus on your breathing – take nice deep breaths in and out during your session to help your mind and body relax and to oxygenate your body tissues.

If I need you to adjust your position I will either move you (for instance, lift your arm) or will tell you what position I need you to move into (for instance, turning from lying on your tummy to your back). Let me know at any time if you need to change your position to make yourself more comfortable. For instance, massage therapy can easily be done when you are lying on your side, or semi-seated, if your pain prevents you from being on your stomach or back. Please verbalize to me what is comfortable for you!

Many people just close their eyes and relax completely during a session; others prefer to talk. It’s your time, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

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How will a massage therapy session feel?

Massage techniques on healthy tissue usually feel very good. The normal response is to slow down, breathe deeply and relax.

Working in an area of injury or chronic pain may at first cause some discomfort, which usually lessens in the first few minutes. I am trained in a multitude of techniques which will work to minimize discomfort and I will work carefully within what feels right to you.

Always tell me if you feel any discomfort so that I can adjust the techniques that I am using. The saying ‘no pain, no gain’ is not precisely true for bodywork! I will ask you for feedback throughout your session to be sure that we are working in a zone of ‘therapeutic tenderness’ – this sensation is described as ‘hurts so good’ – a level of tenderness that you can breathe through comfortably, and that dissipates rather quickly as we work, essentially easing the initial discomfort.

When people have been living in pain for any length of time, it can be difficult to differentiate these sensations, so I encourage you to listen closely to your body and I will meet you where you are in the process. The most effective and deepest massage works with the body’s natural responses, not against them.

What should I expect afterwards?

Bodywork can be profoundly relaxing, affecting all your body’s systems. Give yourself a moment to re-orient before slowly getting up from the massage table.

After a session, most people feel very relaxed. Many experience freedom from aches and pains that have built up over months of tension or repetitive activity.

After an initial period of feeling slowed down, people often experience an increase in energy, heightened awareness and greater productivity which can last for several days. Since toxins are released from your tissue during a massage, it is recommended that you drink plenty of water following your massage.

Following a massage, it is possible to have some soreness for 24-48 hours, similar to the sensation experienced after a good workout. This is a normal response within the body when circulation and resulting detoxification is increased.

You will likely feel subtle shifts occurring over the following days as well. Some examples are:

  • pain relief – less intensity and frequency of the pain in various areas of your body
  • easier mobility when walking and moving in your daily life
  • deeper sleep patterns
  • constipation or other digestive concerns may subside
  • stress, irritability and anxiety levels may lessen
  • energy levels may feel increased
  • and more…!

As with exercise, the benefits of massage increase with regular treatments. As your body-mind awareness is enhanced, you may find that you experience deeper relaxation and great gains in overall wellness with each massage therapy session.

Do you sell gift certificates?

Yes! Click here to purchase a gift certificate online easily and securely using PayPal or a Credit Card.

Alternatively, you may phone me at 250-550-4727 or send me an email. I will reply to you within 1 business day to arrange your gift certificate purchase and delivery.

What is your cancellation policy?

I ask for 24 hours notice if you need to cancel an appointment, or 50% of your treatment fee will apply.

If I am sick with a cold or flu, should I still come to my appointment?

If you are in the early and most contagious stage (first 48-72 hours) of a cold or flu, please do NOT come in for your session. Please phone or email me to cancel with as much notice as possible, so that I may be able to fill the spot with a client on my wait-list. Thank you! I appreciate your thoughtful consideration of this matter. Please note, my cancellation fee will not be charged for last minute cancellations that are due to illness.

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Office located in Vernon, BC, Canada. Serving Vernon, Coldstream,
Lavington, Armstrong, Lumby, Enderby, Salmon Arm, Sicamous, Chase,
Falkland, Kelowna and the rest of the Okanagan.